Complaints and Compliance Committee

The Complaints and Compliance Committee (CCC) is an independent committee of ICASA, established in terms of section 17A of the Independent Communications Authority of South Africa Act No. 13 of 2000.

The Complaints and Compliance Committee (CCC) is an independent committee of ICASA, established in terms of section 17A of the Independent Communications Authority of South Africa Act No. 13 of 2000.

The CCC is required to investigate, and hear if appropriate, and make a finding on:

  • All matters referred to it by ICASA 
  • Complaints received by the committee 
  • Allegations of non-compliance with the ICASA Act or underlying statutes

The committee may make any recommendation to ICASA if necessary or incidental to: 

  • The performance of the functions of ICASA in terms of the Act or underlying statutes
  • Achieving the objects of the Act and the underlying statutes

The CC comprises of seven members, including a chairperson who must be:

  • A judge of the High Court of South Africa, whether in active service or not
  • An advocate or attorney with at least 10 years of appropriate experience
  • A magistrate with at least 10 years appropriate experience, whether in active service or not

The council of ICASA appoints members of the CCC subsequent to advertising available positions. Committee members’ term of office is three years.

CCC members

Prof. JCW van Rooyen (Chairperson)

Mr Jack Tlokana

Ms Kasturi Moodaliyar

Mr Mapato Ramokgopa

Ms Nomfundo Maseti

Mr Jacob Medupe

Cllr Keabetswe Modimoeng

Mr Peter Hlapolosa

Mr Mzimkulu Malunga

CCC judgements

Title Publish Date Gazette Number Download
Title Publish Date Gazette Number Download
Vodacom vs MTN March 2018 283/2018 Letter and Judgment 2018-05-04
Transnet vs MTN March 2018 282/2018 Letter and Judgement 2018-05-04
Baumie Technologies August 247-2017 2018-04-06
Powerline 15 September 2017 253-2017 2018-04-06
Blue IQ Investments Holdings: 16 November 2017 - 245/2017 2018-02-21
WSI Solutions 15 September 2017 242-2017 2018-04-06
Soft Touch Computing August 2017 241-2017 2018-04-06
Altonet August 2017 240-2017 2018-04-06
Koepel Sterio 18 September 2017 2018-04-06
Goal-Technology 13 December 2017 230-2016 2018-04-06
Platoon Trade and Invest 44 10 March 2017 229-2016 2018-04-06
Openvoice-Service-Provider-Judgement-5Sep2017-223-2016 2018-04-05
Pluto Internet 15 September 2017 222-2016 2018-04-06
Enverge Communications 15 September 2017 219-2016 2018-04-06
SABC vs SOS and Media Monitoring 09 December 2016 214-2016 2018-04-06
Nkomazi FM 16 November 2016 205-2016 2018-04-06
Alazon Connexion 10 February 2017 170-2016 2018-04-06
Voizacom - 10 Nov 2016: 164/2016 2017-03-09
ICT Works - 10 March 2017: 235/2016 2017-06-02
Netwave Internet 16 March 2017 192-2016 2018-04-06
Inamandla Information Technology 24 November 2016 190-2016 2018-04-06
Mburi Investments 25 November 2016 183-2016 2018-04-06
Gamsol 25 November 2016 183-2016 2018-04-06
Advinne Technologies - 10 Nov: 182/2016 2017-03-09
Embizo Solution Developers – 10 Nov 2016: 181/2016 2017-03-09
AIC TELECOMS 10 March 2017 179-2016 2018-04-06
Go2Call 10 November 2016 178-2016 2018-04-06
Vecto Trade 10 November 2016 174-2016 2018-04-06
Century City Connect 10 November 2016 171-2016 2018-04-06
Paw Paw Wireless - 10 Nov 2016: 169/2016 2017-03-09
Platoon Trade and Invest - 10 Nov 2016: 177/2016 2017-03-09
Zululand Wireless Networks - 10 Nov 2016: 177/2016 2017-03-09
Complaints and Compliance Committee: 21Days' Notice 2017-02-21
Talkworld Communications - 10 March 2017: 225/2016 2017-06-02
Bultimex INETSURE 16 March 2017 168-2016 2018-04-06
SAfricom 08 April 2016 133-2015 2018-04-06
Christiaan Pieter De Wit - 15 March 2017:165/2017 2017-06-02
All Technical Investigations - 15 March 2017: 227/2016 2017-06-02
ORBCOMM - 16 March 2017: 224/2016 2017-06-02
Zamdela Ministries v KaraboFM-17 March 2017: 213/2016 2017-06-02
Limpopo Economic Development - 5 April 2017: 218/2016 2017-06-02
B360 Internet Service Providers - 06 April 2017: 167/2017 2017-06-02
Alt-X Wireless Networks - 01 May 2017: 226/2016 2017-06-02
Broadband Wireless - May 2017: 216/2016 2017-06-02
MGM Telecoms - 11 May 2017: 179/2016 2017-06-02
Umzanzi African Telecoms - Jul: 148/2015 2016-11-30
Van Damme v SABC: 216/2016 2016-11-30
Radio Sonder Grense: 203/2016 2016-11-30
Good Hope FM: 209/2016 2016-11-30
Ligwalagwala: 210/2016 2016-11-30
Metro FM: 208/2016 2016-11-30
Ukhozi FM: 215/2016 2016-11-30
Aganang FM - Sep 2016: 207/2016 2016-11-30
Karel Greef - Sep 2016: 160/2015 2016-11-30
Kasie FM - Sep 2016: 204/2016 2016-11-30
SBS Telecom - 18 Jul 2016: 137/2016 2016-11-30
Voice of Tembisa - 16 Sep: 206/2016 2016-11-30
Adept Internet - June 2016: 53/2015 2016-11-24
Amobia Communications: August 2016: 151/2015 2016-11-24
Banzinet May - 2016: 152/2015 2016-11-24
ICT Globe - April 2016: 154/2015 2016-11-24
Nyaleti Technologies - 9 Aug: 118/2015 2016-11-24
Pacset Telecoms - April: 139/2015 2016-11-24
Pro Dynamic - May: 159/2015 2016-11-24
Winnowing Internet Service Provider - 22 May: 149/2015 2016-10-18
Jozi FM - Aug 2016: 198/2016 2016-10-17
Soshanguve FM - Aug 2016: 197/2016 2016-10-17
Motheo FM - Oct 2016: 199/2016 2016-10-17
Rhodes Music Radio - Oct 2016: 202/2016 2016-10-17
Simon Jansen vs ETV - Oct 2016: 201/2016 2016-10-17
Centracom 2016-10-02
CSE 2016-10-02
Green Flash 2016-10-02
I Connect SA 2016-10-02
Multisource 2016-10-02
Netvoip 2016-10-02
Nexor 147 2016-10-02
Ohren 2016-10-02
Switch Telecom 2016-10-02
Sword Systems 2016-10-02
Twin Peak Technologies 2016-10-02
Ukhahlamba 2016-10-02
New Age Holdings - Oct 2015: 97/2015 2016-09-13
EASYCOMS - Dec 2015: 99/2015 2016-09-13
Satin Link Judgment - 30 Nov 2015: 124/2015 2016-08-24
First Technology - 08 April 2016: 132/2015 2016-08-24
Huge Telecom - 8 April 2016: 140/2015 2016-08-24
ICASA VS VERIMARK JUDGEMENT 2015-05-14
Xuma Technologies - 8 April 2016: 1562015 2016-08-24
ICTEL - 08 April: 157/2015 2016-08-24
Foneworx - 18 May 2016: 146/2015 2016-08-24
WEB 4 US - 19 May 2016: 156/2015 2016-08-24
Gordon Bay - 22 May 2016 - 1452015 2016-08-24
IDH Web - 9 Jun 2016: 143/2015 2016-08-24
Mthombo - 20 Jun 2016 - 147/2015 2016-08-24
Global Network - 18 Aug 2016 - 1422015 2016-08-24
South African Post Office vs Matlosana Municipality: 112/2015 2016-08-07
Telfree v Cell C and Vodacom Judgment Final 24 May 2016: 128 /2015 and 129 /2015 2016-08-07
South African Post Office vs ARAMEX, POSTNET and DHL : 130/2016 2016-08-07
South African Post Office vs ARAMEX, POSTNET and DHL : 130/2016 2016-08-07
Axxess DSL Final Judgment: 139/2015 2016-08-07
SA Consultants Final Judgment:134/2015 2016-08-07
Wimgal Final Judgment: 136/2015 2016-08-07
Media Monitoring Project vs SABC: 195/2016 2016-07-11
SAPO v Matlosane Municipality 2016-06-20
SAPO v Matlosane Municipality 2 2016-06-08
SAPO V NowMedia and other Publishers 2016-04-19
Corpclo Final 12 Nov 2016-04-04
Dimension television 15 Nov 2015 2016-04-04
Ham Radio Outlet Judgment 23 Nov 2 2016-04-04
Integrat 2 Final 2016-04-04
KWN Networks final 2016-04-04
Lapa Laka Judgment Nov 2015 2016-04-04
NAMANET Nov 2015 2016-04-04
T-Mobile 4 Nov 2015 3 2016-04-04
ADT Judgment 2013 2016-02-05
Heynes/MTN Judgment 2015-10-06
Screamer/ICASA Judgment 2015-10-06
Databridge Network CC 2015-08-21
Depari Investments 2015-08-21
Flashnet 2015-08-21
Foize Africa, Primetel and Serram System 2015-08-21
Sybaweb 2015-08-21
Kevin Harris vs ETV Judgment 2015-06-19
Foize/ICASA Matter 2015-06-10
Direng Investments 2014 2015-05-14
EFF VS SABC JUDGMENT 2015-05-14
Foize Africa 2015-05-14
ICASA VS EPSIDON JUDGEMENT 2015-05-14
IFP.ETV JUDGMENT 2014 2015-05-14
INTERIM JUDGMENT DA AND SABC 2015-05-14
Just Fun Judgment 2013 2015-05-14
LAPALAKA AND MTN JUDGEMENT 2015-05-14
LEXMARK 2015-05-14
Massmart. ICASA Judgment 2013 2015-05-14
Mobile Telephone Networks 2015-05-14
Mosupatsela FM 2012 2015-05-14
SAPS. DA Elections Complaint 2014 2015-05-14
MTN_CELL C FINAL Judgment 2014 2015-05-14
ICASA and Telkom, case number: 60/2011 2012-10-30
ICASA and Screamer Telecommunications, case number: 57/2011 2012-06-25
Neotel and Telkom, case number: 59/2011 2012-05-16
Neotel and Telkom postponement, case number: 59/2011 2012-04-18
ICASA vs Brian’s Electrical Contractors CC 51-2011 2011-09-15
ICASA vs Ilizwi Telecommunications 52-2011 2011-09-15
ICASA vs Radio Trunk CC 54-2011 2011-08-10
ICASA vs Vertel Investments 50-2011 2011-08-10
ICASA vs Algoa FM Judgment 55-2011 2011-08-04
ICASA vs YODATA Electronics 2011-06-29
ICASA vs Durban Youth Radio Judgment 47-2011 2011-06-09
ICASA vs Imbokodo Community Radio Judgment 45-2011 2011-06-07
ICASA vs Electronic Instruments Mining 2011-06-06
Telkom vs Cell C 41-2010 2010-11-20
Thinta Thinta Telecommunications vs Telkom, case number: 32/2010 2010-09-22
Caxton and CTP Publishers and Printers vs Multichoice Africa and Electronic Media Network 2010-08-20
Telkom vs MTN 39-2010 2010-07-22
ICASA vs Unitra Interim Judgment 32-2010 2010-06-21
ICASA vs Super 5 Media Judgment 36-2010 2010-06-17
ICASA vs Super 5 Media Judgment 31-2010 2010-06-17
ICASA vs South African Post Office Judgment 29-2010 2010-03-01
ICASA vs Voice of Tembisa Judgment 28-2010 2010-02-04
ICASA vs South Africa Post Office Judgment 26-2009 2009-07-30
ICASA vs Durban Youth Radio Judgment 24-2008 2008-11-24
ICASA vs Imbokodo Community Radio Judgment 23-2007 2008-10-17
ICASA vs Moretele Community Radio Judgment 22-2008 2008-08-28
Galbraith vs Telkom Judgment 9-2007 2008-08-26
ICASA vs Internet Solutions Judgment 25-2008 2008-07-16
Democratic Alliance vs Eden FM Judgment 21-2008 2008-07-07
YFM vs Radio iGagasi Judgment 20-2008 2008-05-29
ICASA vs Radio Graaff-Reinet Judgment 16-2008 2008-05-28
ICASA vs Nkqubela Community Radio Judgment 19-2008 2008-04-24
ICASA vs Voice of Tembisa Judgment 18-2008 2008-04-24
ICASA vs Radio 786 Judgment 13-2008 2008-03-20
ICASA vs Radio Grahamstown Judgment 17-2008 2008-03-20
ICASA vs Ilitha Community Radio Judgment 14-2007 2007-12-13
ICASA vs Soweto Community TV Judgment 15-2007 2007-12-13
ICASA vs Jozi FM Judgment 12-2007 2007-11-08
Freedom of Expression Institute vs SABC Interlocutory Judgment 11-2007 2007-10-25
Cleghorn vs Telkom Judgment 9-2007 2007-10-24
Blanckenberg vs SABC Judgment 7-2007 2007-07-26
ICASA vs Radio Kaboesna Judgment 8-2007 2007-07-25
ICASA vs Radio Platorand Judgment 4-2007 2007-06-28
ICASA vs Rainbow Christian Community Radio Judgment 3-2007 2007-06-28
ICASA vs Chinese Community Radio Judgment 6-2007 2007-06-28
ICASA vs Kaya FM, case number: 5/2007 2007-05-17
ICASA vs Lentswe Community Radio Judgment 2-2007 2007-04-25
ICASA vs Mafisa Judgment 1-2007 2007-04-25

CCC procedures

The procedures of the Complaints and Compliance Committee are outlined in relevant regulations. These procedures provide for a wide range of guidelines related to the appointment of the CCC, meeting procedures and formation of a quorum, and other related matters.