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Final / Existing Consumer Protection Regulations:

Title Publish Date Gazette Number Download
Title Publish Date Gazette Number Download
Regulations regarding the Provisions of Asymmetrical Digital Subscriber Line (ADSL) services 2006-08-17 39141
Mobile Number Portability Regulations 2005 2005-09-30 28091
Carrier Pre-Selection Regulations 2005 2005-06-24 27717
Conveyance of Mail Regulations 2009-10-16 32644
Unreserved Postal Services Regulations 2010 2010-01-08 32859
Reservation for 50 Number Portability Routing Code 2010-06-28 33336
Carrier Pre-Selection Regulations 2010 2010-08-20 33474
Regulations governing aspects of the Complaints and Compliance Committee Communications Authority of South Africa 2012-08-15 33609
Compliance Procedure Manual Regulations 2011 and the explanatory note 2011-12-15 34863
Code for People with Disabilities 2014 2014-03-31 37486
Code for Persons with Disabilities 2007 2014-04-02 30441
End-User and Subscriber Service Charter Regulations - April 2016 2016-04-04 39898
End-User and Subscriber Service Charter Amendment Regulations 2018 2018-05-07 41613
Consumer-Advisory-Panel-Regulations-2017 2018-02-08 40725
Code of Conduct for Broadcasting Service Licensees Regulations, 2009 2018-03-14 32381
Reasons Document: End-User and Subscriber Service Charter Amendment Regulations 2018 2018-04-30
Code of Conduct for electronic communications and electronic communications network services licences 2007-12-07 30553
Code for Persons with Disabilities Regulations 2021 2021-06-11 44427
Amendment Regulations Governing Aspects of the Procedures of the CCC of ICASA and Reasons Document, 2022 2022-03-26 46091
End-User and Subscriber Service Charter Fourth Amendment Regulations 2023 2023-03-30 48318
Reasons document for the End-User and Subscriber Services Charter Amendment Regulations, 2023 2023-03-30 48329