The proposed amendments aim to improve and strengthen consumer protection provisions within the Charter, whilst striking a careful balance between the interests of consumers and effective market for bundles of voice, SMS and data services.

In the main the draft amendments propose to:

* Treat all service bundles that customers may purchase in the same way, be they voice, SMS or data;

* Provide staggered provisions for the automatic, partial rollover of unused portions of service bundles of 7 days or longer;

* Protect the right of consumers to transfer bundles or bundle portions between SIM cards on the same network.  

Read more here: https://www.icasa.org.za/legis...