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  • About ICASA
    • About us
    • Our services
    • Our mandate
    • Vision, mission and values
    • ICASA Council
    • Privacy Statement
    • Organogram
    • Our partners
    • Strategic plans
    • Annual reports & parliament presentations
    • MOUs
    • Council Minutes
  • Consumer protection
    • Online Complaints
    • Consumer Complaints Procedure
    • Code of Conduct Compliance Reports
    • Complaints and Compliance Committee
    • Consumer-Advisory-Panel
    • Compliance Reports
    • Quality of service reports
    • Compliance CRM
  • Licensing
    • Spectrum Licence & Type Approval Applications
    • IMT Spectrum Licencing
    • Services Licensing
      • Fees
      • Licence Renewals
      • Licence Transfers
      • Licence Amendments
    • Spectrum Licensing
    • Type Approval
    • Numbering
      • Numbering Portal
    • Invitations-To-Apply
    • Community Sound Broadcasting Licences
      • Applications admited to phase one
      • Applicationa admited to phaase one - p2
      • Applications to pre register for Sound Broadcasting 2024
    • National Radio Frequency Plan
    • Community TV Broadcasting Licences
      • Applications admited to phase one
  • Legislation regulations
    • Acts
      • ICASA Act
      • Electronic Communications Act
      • Postal Act
      • Broadcasting Act
      • Independent Broadcasting Authority Act
      • Telecommunications Act
      • Promotion of Administrative Justice Act
      • Promotion of Access of Information Act
      • Public Finance Management Act
      • The Constitution of the Republic of South Africa
    • Final regulations
      • Broadcasting
      • Consumer Protection
      • Electronic Communications
      • Licencing
      • Postal Services
      • Radio Frequency Spectrum
      • Type Approval and Equipment Authorisation
      • ICT COVID–19 National Disaster Regulations
    • Regulations underway
      • Advertising, Infomercials and Sponsorship
      • Conformity Assessment Framework for Equipment Authorization
      • End-user and Subscriber Service Charter Amendment Regulations
      • Numbering Plan Regulations
      • Ordering System Specification for Number Portability
      • Processes and Procedures Regulations for individual licences
      • Radio Frequency Spectrum Assignment Plans
      • Radio Frequency Spectrum Amendment Regulations
      • Standard terms and conditions for individual Licences
      • Digital Migration 2024
    • Inquiries Underway
      • Cybersecurity
      • Implementation of the RF Migration Plan and of the IMT Roadmap
      • Long-Term Spectrum Outlook
      • Optimization of the FM Sound Broadcasting
      • Priority Markets Inquiry
      • Signal Distribution Services
      • Subscription Broadcasting Services Market Inquiry
      • Review of the Regulations on the Conveyance of Mail
      • Dynamic Spectrum Access and Opportunistic Spectrum Management
      • Call Termination Rate Review
    • Radio Frequency Spectrum Plans
      • 5G Reports
      • Final Radio Frequency Spectrum Plans
      • Draft Radio Frequency Spectrum Plans
      • Draft Radio Frequency Spectrum Assignment Plan for 470 to 694 MHz
      • Radio Frequency Spectrum Assignment Plans for IMT frequency bands
    • Closed Inquiries and Regulatory Processes
      • Mobile Broadband Services Inquiry
      • Code for Persons with Disabilities
      • Mobile Broadband Services
      • Call Termination
      • Equipment Authorisation Regulations
      • Draft ICT COVID–19 National Disaster Regulations
      • Must Carry Regulations
      • Unreserved Postal Services Regulations
      • Regulations Governing Aspects of the Procedures of the CCC
      • Sports Broadcasting Services
      • Equity Ownership by Historically Disadvantaged Groups and the application of the ICT Sector Code
      • Inquiry: State Of Competition In The ICT Sector
      • Digital Sound Broadcasting services
      • Consumer Advisory Panel Amendment
      • Party Elections Broadcasts and Political Advertisements
      • Draft National Radio Frequency Plan 2021
    • Notices
      • General Notices
      • Licence Amendments, Renewals & Transfers
      • Licence Applications
    • Forms
      • Electronic Communications
      • Broadcasting Services
      • Invitations for Applications
      • Licence Notifications
      • Licence Fees
      • Lists of Licensees
      • Reasons Documents
      • Received Applications (ITA)
      • Radio Frequency Spectrum Licensing
        • Spectrum Licenses
        • Spectrum Application Forms
        • Spectrum Fees
        • Spectrum Licensees Debtors
      • Radio Frequency Spectrum Management
        • Frequency Spectrum Usage and Availability
        • National Frequency Plan
      • Quality of Service Reports
      • ICT Indicators
      • Retail Tariffs Reports
      • Type Approval Fees & Application Forms
      • Type Approval Framework
      • Database of Type Approved Equipment
    • Representations Draft Regulations for Dynamic Spectrum Access and Opportunistic Spectrum Management consultation
    • Digital Migration 2025
  • Market regulation
    • Sector Forecasting
    • Retail Tariff Reports
    • Call Termination Market Review
    • SAPO Fees and Charges
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  • Discussion Guide for consumer Focus Groups Phase 3 Group 1
Discussion Guide for consumer Focus Groups Phase 3 Group 1

Discussion Guide For Consumer Focus Groups Phase 3 Group 1



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